# SFCrew support

For help with the SFCrew mobile app or a hosted SFCrew account, email [hello@sfcrewai.com](mailto:hello@sfcrewai.com). Include the email address on the account, what you expected to happen, and any error message you saw. Never send passwords, API keys, access tokens, or other secrets.

For self-hosted SFCrew, start with the [self-hosting guide](https://sfcrewai.com/self-hosted-ai-agent/). The [full reference](https://github.com/Isuhail29/sfcrew-ai/blob/main/docs/self-host.md) is on GitHub. Open reproducible bugs and feature requests in the [public GitHub repository](https://github.com/Isuhail29/sfcrew-ai/issues). Report vulnerabilities only to [security@sfcrewai.com](mailto:security@sfcrewai.com).

Hosted users can permanently delete their account and associated personal Space data from the Account screen in the SFCrew app, or on the web at [app.sfcrewai.com](https://app.sfcrewai.com) under Settings → Account. Without access to the app, email [hello@sfcrewai.com](mailto:hello@sfcrewai.com) from the account's email address to ask us to delete it. Sign-in security records are kept for up to 90 days.